Elisse Miller
Senior content designer making help content work for people and AI.
I lead AI readiness, content systems, and the teams behind them, dedicated to turning complex questions into clear, trustworthy answers for humans and machines.
I’ve spent nearly a decade orchestrating effective content about one of the most complicated topics—finances. I care about clarity, systems that scale, and bringing people along with me. Lately, I’m most energized by the question every content designer is now facing: how do we make our content work as well for AI as it does for humans?
What I’m proud of
An entire help library made AI-ready
Restructured TurboTax’s help article library so AI assistants can answer accurately, then helped define how those answers get measured for quality.
5,000 content pieces refreshed every year
Led TurboTax’s annual help content refresh for tax law and product updates with a lean team and tight turnaround, all without missing a deadline.
A content system used across Intuit
Stewarded a content design system relied on by thousands of employees across Intuit’s business units, redefining how content decisions get made.
Say hello
Whether you’re hiring, collaborating, or just want to talk shop, I’d love to hear from you. Send me an email or connect on LinkedIn.
Elisse Miller 